Training & simulation

Learn payments by running a payments business.

Since 1999 we've delivered interactive training to payments teams around the world. We combine deep industry knowledge with business simulations, so what people learn in the room translates straight into decisions at work.

70+

Two-day simulation events hosted, across every Visa region.

½–5

Days per workshop, always designed in modules you can mix and schedule.

Visa

University accredited trainers and subject-matter experts.

Formats

Built around your team, not the other way round.

Signature format

Simulation-based workshops

Highly interactive business games built around the learning topic. Teams run a competing card business, make pricing, marketing and risk decisions, and see the P&L consequences. Classroom or web-based.

  • Revolving credit, debit and commercial cards
  • Credit risk and campaign management
  • Merchant acquiring
  • Payment innovation
In-house

Tailored workshops

Classroom learning delivered at your offices, customised to your market, products and strategy — with simulation options.

  • Payments landscape and value chain
  • Scheme fees and interchange explained
  • Issuing and acquiring profitability
  • Customer lifecycle management
With Visa University

Visa programmes

As accredited Visa University faculty we deliver open, multi-client courses and customised versions for Visa clients.

  • Payments Management Labs (simulation)
  • Payments Management Challenges
  • Management and profitability courses
  • Classroom and webinar formats
Remote

Webinar series

Break a programme into short live sessions for distributed teams. One acquiring client combined a two-day workshop with a 4 × ½-day webinar series for 100 employees across three locations.

  • Understanding the acquiring arena
  • The acquirer value chain
  • Acquiring profitability dynamics
  • Geographical differences and strategy
The Insight difference

Why our training works.

  • Knowledge plus simulation. Team competition turns concepts into real-life decisions — and makes the learning memorable.
  • Pitched at the right level. We adapt content to your audience, from new joiners to senior leaders.
  • Modular by design. Choose the modules that fit, and spread them over time if that suits your team.
  • Minimal disruption. A range of formats that respects different learning styles and working schedules.
What participants say

From our workshop feedback.

“Puts all aspects related to cards in perspective.”
Profitability & Risk workshop participant
“A must-have course.”
Workshop participant
“Well planned, with knowledgeable instructors.”
Workshop participant

Get an insight into your payments.

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